How Sportking is adapting to COVID-19
- We are committed to the health and well-being of our team members, partners, and loyal customers during these unprecedented times, as everyone faces new challenges and adapts to the situation we are facing as a society.
- This is a difficult time for everyone and we're working hard to adapt to this new reality. We are following the guidelines issued by the Indian government and the World Health Organization, and local authorities to keep our team safe.
- Even so, we’re committed to work hard and fulfill your orders. In these circumstances, we believe slow and steady wins the race.
- The global social distancing measures are affecting our store as well which means order fulfillment and shipping is taking more time than usual.
- In order to make your shopping experience as worry-free as possible, we would like you to know that Customers are advised to avoid COD payment method in order to minimize the contact and provide safe delivery process
- Our standard fulfillment estimate of 1 business day is currently closer to 2-3 and estimate Delivery time of 10-12 days.
- We know this isn't what you guys are used to, so I'm grateful for your patience as you continue coming back to our brand and enjoying our products.
We have taken additional health and safety measures in our warehouse to protect all our logistic teams and customers:
- Warehouse is being sanitized everyday and the staff is diligently maintaining personal hygiene - Where social distancing will be the new normal.
- Delivery staff is adequately stocked with face masks and sanitizers and are following stringent health protocols.
- Safety Tip: Maintain a safe distance of at least 2m from delivery executive or ask him to leave the package at your doorstep to avoid contact.
- Some good news is, we now have more time to focus on some exciting designs we previously simply didn't have time for. Stay tuned for more additions to our collection!
- Thank you for your continued loyalty and patience under the current circumstances.